This frequently asked questions (FAQ) list is updated whenever the same question is asked multiple times. Check back for product information, problem reports, workarounds and more. When many people ask the same question, we add it to this page so that others can find the answer they need more quickly and easily. If you do not see your question listed here, please ask.

Desktop setup requirements: When I start the setup program I get an “Application Error – The application failed to initialize properly (0xc0000135). Click on OK to terminate the application."
For the setup to run you need “.NET Framework 1.1” or later, to be installed on the desktop. You can download .NET Framework 1.1 by following the link:  Download from here

What is the .NET Compact Framework?
The .NET Compact Framework is a subset of the .NET Framework that is designed to run on resource-constrained devices, providing support for managed code and for XML Web services.

What devices can run the .NET Compact Framework?
The .NET Compact Framework 1.0 is available as a RAM install for Pocket PC 2000 and Pocket PC 2002 devices (including Phone Edition), and is in ROM on Pocket PC 2003 devices. Smartphone 2003 devices include the .NET Compact Framework 1.0 Service Pack 1. All Windows Mobile 2003 Second Edition devices contain the .NET Compact Framework 1.0 Service Pack 2. 

When I run the installer I receive the following message: “Microsoft SQLCE 2.0 is already installed. Do you want to proceed with the re-install/upgrade?” What should I do?
The PILOT QUEST installer by default deploys SQLCE 2.0 on the device. If the SQLCE 2.0 does not exist then it must be installed because the application cannot run without it. It seems that your device has SQL 2.0 installed already. You can choose to either re-install/upgrade or continue with the existing version. We recommend that you keep the existing version. 

When I run the installer I get the following message: “Install “ASITCON CORP PilotQuest Test” and other pending installations using the default application install directory?” What are the other pending installations and what is the default directory?
The installer is composed of 2 parts: The SQLCE 2.0 package and the PILOT QUEST application which is the host of the tests. If the PILOT QUEST engine is already installed on the device and its version is not older than the engine in the installer then the installer will skip its installation. In all the other cases the engine will be deployed and installed on the device and you will receive the message above. The default directory where the installer copies all the required information is “/Program Files/PilotQuest” unless you specify another location. 

What (platform or software) does PILOT QUEST need to operate?
.NET Compact Framework 1.0 Service Pack 2 or later and SQL CE 2.0. Pilot Quest is Pocket PC 2003 and Windows Mobile 5.0 compatible. 

Does Pilot Quest run with .NET Compact Framework 2.0?
Yes. If .NET Compact Framework 2.0 is installed on the device it will be used as default framework so that the user can enjoy all the advantages of the new technology. 

How do I start PILOT QUEST?
You have two options: 1. Start -> Programs -> Pilot Quest 2. By clicking PilotQuest in the installation folder.  

When I start Pilot Quest I get the following error: “An unexpected error has occurred in PilotQuest.exe. Select Quit and then restart this program, or select Details for more information. ”. Why?
It’s very likely that this error is caused by a missing SQLCE 2.0 Server on the device. You can try to reinstall the test. The SQL CE will be installed by default. If the problem persists please contact us at: support@asitcon.com. 

PILOT QUEST does not start. Why?
Please reset the device and then try again. If the problem persists please contact us at: support@asitcon.com. 

Does Pilot Quest run if the device has SQL Server Mobile 2005 installed?
The installation of SQL Server Mobile 2005 does not harm the application. Pilot Quest uses SQLCE 2.0 which must be installed also on the handheld device; otherwise the application will not start. 

I have a Windows Mobile 5.0 device. In the setup process I get the following message on the device “The program is from an unknown publisher. You should install it only if you trust its publisher. Do you want to continue? …”. What should I do?
At the first installation of Pilot Quest 1.0 on the WM5 device the message will appear each time a cab is installed on the device. PQ is installing two cabs. Each time you must click “Yes”. At the next installation of a test the message will not bother you again. Attention! You must accept the two cabs in the order that they appear. If you do not accept them the application will miss some components and probably will not work. 

When I select the Calculator button on the tool bar when a test is running I get the following message: "Trial period expired. Register?"
The cause of this message is that the 15 days trial period expired and to continue using the program you will need to purchase it. If you choose not to you may remove the software from the device to free up space.